Shipping Info & Options
Customer Service is #1 on our list, we make sure your order can be quickly processed and safely delivered. We don't want to keep you waiting for delicious veggies.
We check our inbox everyday, to keep your orders update. We will send out your orders As Soon As your payments are confirmed. All orders/products are checked, and make sure are in good conditions when it is shipped. PLEASE, CHOOSE THE BEST SHIPPING METHOD SUIT FOR YOUR LOCATION:
* WE WILL NOT BE RESPONSIBLE FOR ANY DAMAGE TO YOUR ORDERS/PRODUCTS. NO REFUND & EXCHANGES TO MERCHANDISE. *
*Please make sure your have fill up a correct address, we will not be responsble for any lost packages.*
*****Any packages lost by UPS, the maxium refund is $100.00 from ups not from Vege City Corp. If you want to by additional insurance for your packages please contact us directly at: 646.678.9949*****
➤When you place an order UPS will estimate delivery dates , shipping method selected and your shipment's destination. Our shipping charges are determined by the total dollar amount/weight/shipping destinations of your order, including applicable sales tax.
➤We can ship products in most states within USA using UPS.
➤ALL confirmed orders will ONLY be shipped between Monday-Wednesday, (excluding holidays)
➤No Orders will be ship on weekends.
Our Business Hours
Mon 10 A.M – 6 P.M
Tue 10 A.M – 6 P.M
Wed 10 A.M – 6 P.M
Thur 10 A.M – 6 P.M
Fri 10 A.M – 6 P.M
Sat Close
Sun Close
* Some products cannot be shipped to international destinations so please submit a message to us from the Contact Us page if you would like to discuss international ordering options. *
Shipping Methods:
- UPS Delivery
-Depends on your choice of shipping methods, shipping fee & length of delivery time will vary!
*UPS ONLY deliver on Mondays, Tuesdays and Wednesdays. (not including Holidays & Weekends)
- TRUCK Service
*All orders need to have a minimum of $600 for trucking delivery with a surcharge of $3.00 per box.*
-Truck delivery are limited to certain states:*PA, NY, MD, MA, NJ & CT
***PLEASE, call if your location is capable for trucking service.***
- Local Delivery
-We do FREE LOCAL/(NYC) deliveries for smaller shopping order. Only applies to orders with Manhattan/Queens/Brooklyn, Minimum order of $45 or up.
Free Shipping
update:2012.9.25
-DUE TO INCREASE IN TRUCKING FEES, WE ARE NO LONGER ABLE TO OFFER FREE SHIPPING FOR OUT OF NY STATES.
-FREE SHIPPING: Applies any orders of $45/+ within areas of NYC pre-paid with credit card or with COD (Cash on Delivery): ONLY FOR AREAS WITHIN: Queens, Brooklyn and Manhattan.
update:2013.2.01
Staring from Feburary, 1, 2013. All Free Shipping orders will be charge with $6.00 Handling Fee. It cannot be waved!!
Shipping/ Processing Time:
1. Our handling time is 1-4 business days after your payment has been processed, a tracking number will be provided to you after that. Shipping fees depend on the weight of your items. 2. You can track on http://www.usps.com. Usually the tracking number will be trackable on these sites,1 to 2 days after we have shipped the goods.
What is item processing time ?
After the receiving of your order, we need do quality-control in order to ensure product's quality. There are different kinds of processing time for different items. Average processing time is 2-4 bussiness days; however, it varies from the item's stock status. As for the small quantity, the processing time is 1-2 bussiness days while as for the large quantity, it will be about 2-5 bussiness days.
For for detail information please feel free to contact us at: 646.678.9949
OR E-mail: VegeCity@Gmail.com